IT-OMG - Your Virtual IT and computer support Department

Call Toll Free
1.800.928.4961

IT SERVICE PLANS FAST RESPONSE IT SERVICE WEB SERVICE DATA PROTECTION WHY IT-OMG? EMERGENCY SUPPORT
spacer
Why IT-OMG The IT-OMG Solution 24/7 Support Maintenance Secutiry Purchasing Assistance CTO Services Infrastructure Managment

  Contact Us Today

*Full Name:
*Phone Number:
Email:

A technician is standing by ready to provide you with the excellent support you deserve.
spacer

  Member Login - Support Center

Username:
Email:

spacer

Forget password?

PC Maintenance

Online Asset Reporting

O.M.G.’s Desktop Management System allows comprehensive desktop lifecycle management and provides a real-time accurate account of hardware assets. Real-time queries and flexible reporting options make software license compliance tracking and upgrade planning simple.


Online Case Reporting

You'll have access to our online case management system, giving you complete visibility into the issues your employees are using O.M.G. to solve.


Intelligent Agent Desktop Optimization

O.M.G.’s 24/7 proactive desktop optimization cleans and maintains desktops without work interruption or decreased performance. Intelligent agent works when you’re not and ensures that you’re able to work when necessary. Daily antivirus signature checks, spyware scans and removal, and temp file deletion are all part of intelligent agent desktop optimization.


Event Log Monitoring

O.M.G. will proactively monitor your event logs to ensure that warnings and signs of trouble are handled prior to them affecting your network health. Through advanced web based monitoring tools It-omg engineers are alerted to critical issues as they occur.


Log File Maintenance

Depending on your business needs O.M.G. will determine the correct log maintenance schedule for your server. This process of maintaining your log files reduces your storage needs, increases your server performance and reduces the risk of downtime.


Drive Space Monitoring

O.M.G. monitors your drive space to assist each client with capacity planning to optimize your storage constraints. Through the use of this web based central console O.M.G. will notify you directly to either remove files or add additional storage prior to it adversely affecting your business.


MS Exchange Monitoring

You've invested in hosting MS Exchange in house and like most companies email is vital to your business. O.M.G. will actively manage your email ques to ensure both inbound and outbound mail is flowing properly. At the same time It-omg is monitoring your exchange services for responsiveness to ensure your mail is functioning. If you’re down, O.M.G.’s automated monitoring will have you back up and running within minutes. In the event this fails, O.M.G. has engineers on call to log in to your system and restore your mail around the clock!).


Backup Monitoring and Administration

Your knowledge and history are one of your biggest assets. O.M.G. will assess your backup needs and make recommendations on how to best protect your business. Our managed service clients will have a robust backup regimen put in place and O.M.G. will monitor and maintain you backup on a daily basis. For our On Demand clients, It-omg will monitor to ensure that daily jobs are running and will monitor logs and investigate critical errors on an hourly basis. In the event of data loss, O.M.G. will be there to help restore your data and will ensure business continuity.


Quarterly Onsite Network Health Assessment

An engineer will make quarterly onsite visits to physically inspect and assess the overall health of your network. The inspection covers network elements that remote troubleshooting is unable to address including the physical network environment, hardware irregularities, and general hardware conditions. Quarterly onsite visits are a proactive element of our service that helps us prevent unexpected and costly hardware and network failures.

IT SERVICE PLANS FAST RESPONSE IT SERVICE WEB SERVICE DATA PROTECTION WHY IT-OMG? EMERGENCY SUPPORT
SitemapPrivacy PolicyBlog
© 2008 Online Media Group Inc. All rights reserved.
Website design by: webomg.com.